COVID-19 FAQ'S

The safety of our staff and customers is our main priority, whilst we have now reopened the Click & Collect service, we ask that you please abide by the measures set out below. 

Click & Collect Covid-19 Safety measures: 
After placing your click and collect order, please wait until you have received an email confirming that your order is ready before coming to collect. 

Once you are outside, we ask that you please phone us on 01579 340100, where we will then drop your items just inside the front door at reception. You will then be allowed to come in and collect your item keeping at least a 2m social distance. 

Please do not come to reception without confirmation that your order is ready first, this allows us to keep both us and you safe.

We ask that anyone collecting please comes alone where possible. 

All other delivery methods:
All other shipment options are fulfilled via DPD. DPD are working hard to make their deliveries as safe as possible. If you would like to find out more about their new COVID-19 delivery process you can find information at www.dpdlocal.co.uk